RES ONE Identity Director

RES ONE Identity Director

Modern identity and access for the digital workforce

Balance worker productivity with security through automated provisioning, workflows, and self service

RES ONE Identity Director provides an attribute-based approach to identity and access with automated provisioning, workflows and self service. A central identity warehouse aggregates from existing systems so IT can automatically deliver predictable services to the business when they are needed, or workers can use self-service supported by automated workflows. RES improves IT efficiency and service, streamlines onboarding and offboarding, and gives IT the insight and visibility needed to reduce risk and ensure compliance standards are met.


Identity lifecycle management

Attribute-based access

Automated provisioning

Visual workflow editor

Flexible API fabric

Access Certification

Self-service portal

Mobile app

RES ONE Identity Director architecture

RES ONE Identity Director Architecture

What's new

Check out  what is in the latest releases.
Recently announced capabilities will be available later in Q1.

RES ONE Service Store 2016 Feature Release 1 (FR1)

Task Delegation
Allow users to delegate tasks to another user directly from the web portal. This is useful if users are unable to take action. For example, if they are absent from work. By delegating tasks such as approvals or providing additional information, services won’t be delayed and SLAs can be met.


Password Reset Flexibility
Configure password complexity policies based on regular expressions and mark them as complete to the end user in real time. This provides added security and ensures that passwords provided by your users meet the requirements of your organization.


Dynamic Workflow Actors
Insert placeholders and/or functions in your workflow so the system will dynamically determine the correct person to which they apply at service delivery. When the workflow action is executed, these placeholders and functions will then resolve into a specific value. For example, the approver can be dynamically determined at service delivery based on the app or service owner.


Global Attributes
Streamline the process of storing information that is shared across the RES ONE Service Store environment with the new Global Attributes data model. This reduces the need for redundant attributes and enables you to manage services such as credentials and infrastructure settings more efficiently. In addition, Global Attributes allow data sharing across people and services to simplify service delivery and configuration.


Date Attributes
Utilize the new date attribute in your workflow when a date needs to be provided and time is not vital. For example, things that occur on the same day each year such as a date of hire date or birth date. In the Web Portal, users can then provide this date with a date picker to ensure a consistent format.

RES ONE Service Store 2016

Attribute-based workflow triggers 

Kick off service delivery when specific attributes about a person change, providing a flexible way to automate the delivery or adjustment of services. This is useful for onboarding/offboarding and scenarios where you need to automate attribute changes such as updating a phone number or name.


Multi-service delivery
Deliver the same service multiple times to the same subscriber, tracking subscriptions to services to ensure that they are returned after use. Users can request a service again with new data, without having to wait on dependencies/approvals in the workflow of the previous service delivery. This will enable almost immediate fulfillment of common requests such as placing an order for a device or onboarding a user.


Placeholders for organizational attributes
User-defined organizational attributes can be utilized inside a workflow. This could include distribution, application owners, department manager, etc. Use placeholders to retrieve the values associated with the selected organizational context.


Building Block mapping
When importing a Building Block, map to existing objects in the RES ONE Service Store environment, including: people attributes, people identifiers and smart rules. This eases the sharing of Building Blocks between different environments, so administrators can avoid the manual editing and mapping.


New security licensing options
Two new license types are now available for customers looking to purchase specific capabilities around identity and access management. The current license that offers full RES ONE Service Store functionality has been renamed to Enterprise license.


Enhanced request visibility
End users can be notified when the actors take actions in which a smart rule is used, providing visibility into who is doing what and status of requests. For example, the end user can see which of the approvers rejected or accepted their request so they understand next steps.


Improved style editing
Use the new markup editor for text styling in service descriptions, messages in workflow actions and email notifications. Administrators will have a better experience with the option for hyperlinks and text drag-and-drop functionality and users will appreciate an improved visual presentation with style options (headers, block quotes, color, number lists, etc.)


Enhanced resource attachment
Upload resources directly and configure as many file repositories as necessary. Utilizing the RES ONE Service Store Datastore is still an option, but now you can easily attach a resource from an existing file share.


Mobile configuration options
Secure access to an app with a PIN code. In the Management Portal, you can make usage of a PIN code mandatory or force users to provide their login credentials when they start the app. This helps you to prevent scenarios in which unauthorized people have access to the RES ONE Service Store environment if a mobile phone or tablet is lost, stolen or in a BYOD scenario when devices are not fully secured.


Management API (experimental)
Management functions can now be automated by using the REST/JSON Management API. This enables better connectivity between systems. Please provide feedback to RES on your experience with this new feature and ideas for improvement. 


Dig a little deeper

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