Conflicting goals and big challenges.
Supporting the digital workforce within government agencies means dealing with a range of conflicting goals. IT departments must improve the IT experience and support increasingly flexible tele-work styles, with strict, risk-based and cost-effective security best practices -- all while budgets continue to shrink. And government users create special challenges all their own, as many of them -- especially elected officials -- simply can't be told "no."
With RES, IT teams can meet these challenges. They can efficiently create secure digital workspaces with automated tools and services, and deliver them when and where workers need them -- while adhering to the most stringent technology policies and defending against security vulnerabilities.
Deliver a secure, uniform experience for tele-work.
RES enables IT to centrally deliver, manage and secure the key elements of a worker’s computing experience, independent of their workstyles and devices. Workers can set their preferences and work from any device, in any location, while IT controls the options and apps they can access depending on their current working context. With RES, IT can deliver a seamless experience while reducing the complexity of managing access and other security controls.
Manage vulnerabilities through App Whitelisting
Whitelisting can block many more potential malware threats than blacklisting. But static whitelisting isn’t always enough; software access governance can also change under different circumstances. RES offers context-based whitelisting that prevents access to and use of unauthorized apps in real time; and it can manage that access as each worker’s context changes, including their location, device, Wi-Fi hotspot, time of day, and more. The result is a secure, reliable and safe workspace. Workers still have access to their apps and data, and IT reduces the threat of cyber-attack by workers executing non-approved apps.
Elevating admin privileges and lowering threats.
It's commonplace. Many of the greatest security threats have been caused by average users who simply logged in to an unsecure app when local admin rights -- as required by previous work -- were still turned on. RES eliminates this risk at the source. With RES, IT teams can give the user elevated permissions at a specific app level, or temporarily based on automated policy changes. Workers never need to have global admin rights to local systems, limiting the ability of malware to cause widespread damage.
Automatically provision and de-provision services.
Employees and contractors within government agencies constantly change roles and departments, but does their access to data and apps automatically change to reflect those new responsibilities? And do they automatically "lose" privileges they are no longer entitled to in that new role? RES can serve as a central identity store, allowing IT teams to manage access by aggregating employee information from a variety of sources to determine exactly what data and apps a worker should access based on his or her role. As soon as a worker changes their role, department, project, division, or leaves the organization, their access to data and apps changes automatically. Not only does this reduce help desk workload and enforce licensing, it allows managers to audit any attempts to break into the workspace.
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